Learning a musical instrument requires a long-term commitment and a lot of perseverance. Sometimes a cancellation can be avoidable as there may be things we can do to help. Before cancelling, If you are concerned with any aspects of your child’s instrumental tuition, in the first instance please communicate with the tutor via the practise diary or contact the Specialist Music Teacher via the admin email: firstname.lastname@example.org
However we do appreciate that in some circumstances continuing lessons may not be the best option for your child. In the event that you need to cancel lessons please read the information below:
Cancellations will only be processed via the Microsoft Form online. In order to maintain a high standard of instrumental tuition, we have to give our tutors adequate notice of their hours each term. Half a term’s notice prior to the start of the next term is required for cancellations therefore cancellation must be submitted (via Microsoft forms) by the deadlines below which are also in our terms and conditions.
The deadline for the Summer term for the academic year 2022/2023 is 3rd February 2023. The form to complete is here
On receipt of a cancellation, your child will then be removed from the timetable for the new term. However, if you submit a cancellation after the deadlines then we cannot process it in time so you will still be liable to pay the next term’s fees because the teacher will have already been booked.
The cancellation methods stated above (via Microsoft form) is the only accepted method to cancel lessons. We are unable to give refunds mid- term as the teacher has already been booked and paid for the full term. Cancellations only take effect at the start of a new term providing the cancellation has been submitted by the deadlines.